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Directors

Pankaj Dhanuka, Director

Pankaj co-founded Xplore-Tech Services with Kishore Saraogi in March of 2004 and is a significant owner of Fusion BPO services.

Kishore Saraogi, Director

Kishore co-founded Xplore-Tech Services with Pankaj Dhanuka in March of 2004 and is a significant owner of Fusion BPO services.

Michael O Neil, EVP

Michael has been with the company since its incorporation in 2000. His experience in the organization is extensive, including business planning, finance, vendor management, and operations. Currently, his responsibilities include a direct involvement in account management and business development. Prior to joining Fusion BPO, Michael consulted for logistics and outsourcing companies. He earned his Masters of Business Administration in Finance from the University of Texas at San Antonio and has a Bachelor of Science Degree in Industrial Engineering.

Richard King, General Manager-Canada Operations

Mr. Richard King is the General Manager of Operation, Service Level, Client Relations and Information Technology at Fusion BPO Services.

TotalSource Solutions

Fusion BPO believes the outsourcing process can be greatly improved. Our TotalSource solution helps our clients quickly identify needs and process requirements.

Fusion Advantages

Using state-of-the-art technologies, Fusion BPO delivers custom solutions that meet the unique requirements of each and every client while exceeding their expectations.